We go the extra mile... its less crowded there....
....Mat Shops mission statement is not only words to us, we put it into action.
Recently our customer had a large event planned and inadvertantly advised us the incorrect date. Telling us the Custom Logo Mat for a big Launch was due 30th November. When she called on the 3rd in a fluster enquiring as to the whereabouts, we confirmed her email requested date of the 30th. Nooooo I meant the 3RD. At this point it was approx. 4.00pm in the afternoon. Normal quoted leadtime is 2-4 weeks.
It was time for Mat Shop team members to go the extra mile. The artwork department got straight onto the artwork and the production manager put all other jobs on hold. Production was finished at approx.2.30am the next morning, home for a quick 1 hour power nap then in the car to meet the client at the airport at 4.45am.
Why do we do it?? Because we care. What a great feeling to help this lady.
Offering 365 day Money Back Guarantee and Best Price Guarantee , price and quality are never an issue at Mat Shop.
We are proudly 100% Australian owned and operated company with offices throughout Australia - Feel free to call and chat to us on 1300 MATSHOP (1300 628 746)
Just some of our customers below, we hope to welcome you to Mat Shop very soon and look forward to being of service!